“On sale” and other expressions that mean the same thing can lead to expectations of great offers. That’s why businesses need to be careful when using such terms.
A shop must meet certain conditions if it is to attract customers by advertising that it is running a sale:
- The products or services that are on sale must be part of the shop’s ordinary assortment.
- The sale must last for a limited period of time.
- The prices must be considerably lower than what the shop normally charges for the products and services.
If you bought something on sale
Shops often display signs that say “merchandise on sale may not be exchanged,” which is easily misunderstood. You have the right to demand your money back for merchandise that was on sale, just as if you had bought it at the regular price. But the shop will not allow you to exchange it.
This text has been translated from Swedish. Bear in mind that the translation may differ slightly from the original text. The source has only proofread the Swedish text.
- Proofread 14 January 2015