Mail order

You have 14-day cancellation rights when you buy something from a Swedish mail order company.

If you return the product, the seller must issue a refund within 14 days.

When you buy something from another EU country

If you make a purchase online, by phone, etc. from another EU country, you also have cancellation rights. 

Read more at the Konsument Europa website

The cancellation period starts the day that you receive the product

The seller is legally required to notify you of your cancellation rights. The cancellation period starts the day that you receive the product.

 

This text has been translated from Swedish. Bear in mind that the translation may differ slightly from the original text. The source has only proofread the Swedish text.

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