Mail order shopping

You have 14 day cancellation rights if you buy something from a mail order company in Sweden.

If you return the product, the seller must refund you within 14 days.

When you buy something from another EU country

You also have cancellation rights if you make a distance purchase within the EU.

Read more about cancellation rights within the EU on the Konsument Europa website

(The link redirects to a website in English)

Read more about e-commerce within the EU on the Konsument Europa website

(The link redirects to a website in English)

The cansellation period begins on the day after you have received the item.

By law, the seller must provide you information about your cancellation rights. The cancellation period begins on the day after you have received the item.

Read more about the cancellation period and cancellation rights

(The link redirects to a website in English)